My Thermostat Says "Aux Heat On": Troubleshooting & Expert Help

webeducationservices • February 3, 2026

My Thermostat Says "Aux Heat On": Troubleshooting & Expert Help

That dreaded message on your thermostat: "Aux Heat On." It's enough to send a chill down your spine and not the good kind that comes from a perfectly cooled home! Many homeowners in Pinellas County, FL, find themselves staring at their thermostat, puzzled and concerned. You might be thinking, "Why is the aux heat on?" or even worse, "My aux heat is not working!" Maybe you've noticed your electric bill creeping higher and higher, or the house just isn't warming up like it used to. Don't worry, you're not alone. This article will break down what auxiliary heat is, why it's turning on, and when it's time to call the experts at Rejoice Air Conditioning & Heating at 727-351-2523 to get your system back on track.

What is Auxiliary Heat in Heat Pumps?

To understand why "Aux Heat On" is a concern, let's first clarify what auxiliary heat actually is. Heat pumps are incredibly efficient heating and cooling systems. They work by transferring heat, rather than generating it. In the winter, a heat pump extracts heat from the outside air (yes, even when it's cold!) and moves it inside your home. In the summer, it reverses the process, pulling heat from inside and releasing it outdoors. This process is much more energy-efficient than traditional heating systems that burn fuel to create heat.

However, when the temperature drops significantly, a heat pump may struggle to provide enough heat to keep your home comfortable. That's where auxiliary heat comes in. It's essentially a backup heating system, usually electric resistance heat, that kicks in to supplement the heat pump's output when it needs a boost. Think of it like a turbocharger for your heating system. While it provides extra warmth, it's also considerably less efficient than the heat pump itself.

What is Auxiliary Heat and How Does it Function?

Auxiliary heat functions as a safety net and a booster for your heat pump. Here's a more detailed look at how it works:

The Role of the Thermostat

Your thermostat is the brain of your heating and cooling system. It monitors the temperature in your home and communicates with the heat pump to maintain your desired setting. When the thermostat senses that the heat pump can't keep up, it signals the auxiliary heat to turn on.

Electric Resistance Heating

In most heat pump systems, auxiliary heat is provided by electric resistance heating elements. These elements are similar to those found in electric space heaters or ovens. When electricity passes through them, they heat up and generate warmth, which is then circulated through your home's ductwork.

Automatic Activation

Ideally, auxiliary heat should only activate when absolutely necessary. A properly functioning heat pump should be able to handle most heating needs on its own. Auxiliary heat should only engage during:

  • Initial heating after a thermostat setback (e.g., when you raise the temperature in the morning after it was set lower overnight).
  • Extremely cold outdoor temperatures.
  • During the defrost cycle (we'll cover this later).

If your auxiliary heat is running constantly, it's a sign that something is wrong with your heat pump system and you should consider a call to rejoice-ac.com for assistance.

Why is My Aux Heat On? Common Culprits and Troubleshooting

Seeing "Aux Heat On" on your thermostat occasionally is normal, especially during very cold snaps. However, if it's on frequently or constantly, it indicates an underlying problem. Here are some of the most common reasons why your auxiliary heat might be running excessively:

Heat Pump Unit Not Working Properly

The most common reason for constant auxiliary heat usage is a problem with the heat pump itself. If the heat pump isn't producing enough heat, the auxiliary heat will kick in to compensate.

Large Temperature Difference

If you set your thermostat to a temperature significantly higher than the current room temperature (a difference of 2 degrees or more), the auxiliary heat will likely turn on to quickly reach the desired setting. Try increasing the temperature gradually to see if the heat pump can handle it without engaging the auxiliary heat. However, if this is a recurring problem, it still suggests an underlying issue.

Low Refrigerant Levels

Refrigerant is the lifeblood of your heat pump. It's the substance that absorbs and releases heat during the heating and cooling process. If your heat pump is low on refrigerant due to a leak, it won't be able to transfer heat efficiently, forcing the auxiliary heat to pick up the slack. Low refrigerant requires a professional repair.

Defrost Cycle Issues

During cold weather, frost can accumulate on the outdoor coil of your heat pump. To remove this frost, the heat pump periodically enters a defrost cycle. During this cycle, the heat pump temporarily switches to cooling mode to warm the coil and melt the frost. The auxiliary heat turns on to prevent the cold air from cooling down your home during this short period. If the defrost cycle is malfunctioning or occurring too frequently, it can cause the auxiliary heat to run excessively. A malfunctioning defrost board can cause these issues and needs to be evaluated by a trained technician.

Beyond these common reasons, other potential issues could be contributing to excessive auxiliary heat use, such as a dirty air filter restricting airflow, a faulty thermostat, or ductwork leaks. The best approach is to call a qualified HVAC technician to diagnose the problem accurately.

What To Do When Your Aux Heat is On Too Much

Here's a simple breakdown of steps you can take when you notice your aux heat running frequently:

  • Check Your Air Filter: A dirty air filter restricts airflow, making your heat pump work harder and potentially triggering the auxiliary heat. Replace a dirty filter with a clean one.
  • Thermostat Settings: Avoid large temperature adjustments. Gradually increase or decrease the temperature.
  • Check Outdoor Unit: Ensure the outdoor unit is free of debris like leaves, snow, or ice. Clear any obstructions to allow for proper airflow.
  • Monitor Performance: Pay attention to how often the aux heat is running. If it continues to run frequently after taking the above steps, it's time to call a professional.

If you've tried these steps and your auxiliary heat is still running excessively, don't delay in contacting a professional HVAC technician. Ignoring the problem can lead to higher energy bills and potentially more significant damage to your heat pump system. Contact the experts at rejoice-ac.com/#contact

Keeping your heat pump running efficiently is important to keep your electric bill low.

Don't let a malfunctioning heat pump and constant auxiliary heat drive up your energy bills! Call Rejoice Air Conditioning & Heating today for expert diagnosis and repair services. We proudly serve Pinellas County, FL, and are dedicated to providing reliable and affordable solutions for all your heating and cooling needs. Contact us at 727-351-2523 for a free estimate!

By Rejoice Air Conditioning & Heating March 1, 2026
Is your AC struggling to keep up with the Florida heat? Rejoice Air Conditioning & Heating helps you spot the signs you need AC repair in Pinellas, Pasco, & Hillsborough Counties!
By Rejoice Air Conditioning & Heating February 10, 2026
Is your AC blowing cold air when you need heat? Discover common causes and DIY fixes, or call Rejoice Air Conditioning & Heating for expert help! 727-351-2523
By webeducationservices January 13, 2026
Is your heat not working in Florida? Don't shiver! This guide helps you troubleshoot common issues and find a certified AC technician with Rejoice AC. Call 727-351-2523.
By Rejoice Air Conditioning & Heating March 1, 2026
Is your AC struggling to keep up with the Florida heat? Rejoice Air Conditioning & Heating helps you spot the signs you need AC repair in Pinellas, Pasco, & Hillsborough Counties!
By Rejoice Air Conditioning & Heating February 10, 2026
Is your AC blowing cold air when you need heat? Discover common causes and DIY fixes, or call Rejoice Air Conditioning & Heating for expert help! 727-351-2523
By webeducationservices January 13, 2026
Is your heat not working in Florida? Don't shiver! This guide helps you troubleshoot common issues and find a certified AC technician with Rejoice AC. Call 727-351-2523.
By Justin Babcock December 22, 2025
Learn AC repair costs, warning signs, and reliable brands in Tampa Bay. Fast, honest service from Rejoice AC.
Woman grimaces at a leaking AC unit in a utility room. Water puddle on the floor.
By Justin Babcock December 22, 2025
Learn the key warning signs your AC needs repair in Pinellas, Pasco & Hillsborough Counties and how Rejoice AC can help fast.